This is something I felt I must share – good service is so rare these days.
Without a doubt, Amazon Support is outstanding.
When the Amazon Send to Kindle for PC app launched (feels like ages ago), I immediately grabbed it. It installed without a glitch, and I used it many times – no problem. After a re-format of my PC, I didn’t re-install the Send to Kindle app (mainly because I forgot about it).
Last week I remembered the Send to Kindle app, and downloaded the latest version.
Hiccup. When I tried to install it, I kept getting a network error. I re-installed, re-booted… to no avail.
I decided to contact Amazon Support. What a pleasant surprise!
Two e-mails between myself and the Help desk, and I was advised to use the Amazon “Chat” feature on the Support site.
Yesterday morning (yes, Sunday), I logged into the Chat feature, and sure enough there was someone online to help me.
It must have taken about 7 to 10 minutes, and my Send to Kindle for PC app was installed and working.
Hats off to Amazon Support!
Send to Kindle for PC
Send to Kindle for Mac
Nothing exciting to report this week... well, nothing exciting in the sense of an interesting read (I suppose). Spent the whole of last week working on Chapters 2 & 3. Adding, removing, moving around, creating diagrams... basic writing stuff, I suppose. I’m happy with the progress I’ve made on my book the past 3 weeks.
I received new order for Kindle ebook design, so most of my time this week will be spent on that.
What I saw online...
Penguin Acquires Self-publishing Success Story – Rebecca Donovan
“Penguin has acquired UK and Commonwealth rights in The Breathing series by Rebecca Donovan. Rights were acquired by Lindsey Heaven, Senior Fiction Editor, from Alex Slater on behalf of Erica Spellman Silverman at Trident Media Group.”
Can authors ever have enough exposure? Came across this last week: Novelnook.
This is what they say: “At Novelnook, we strive to offer the best services to our self-published eBook authors – for free. We also have constructed a community that fosters social networking and interaction.”
And something that caught my eye, and sounds really super… authors will get paid immediately, and don’t have to wait for monthly payments. Apparently, you get paid as soon as the transaction is done, paid directly into your PayPal account.
I haven’t used the service yet. If you have, I’d really like to hear how you found Novelnook.
When should you start promoting your book? Very interesting comment from Seth Godin…
"The best time to start promoting your book is three years before it comes out. Three years to build a reputation, build a permission asset, build a blog, build a following, build credibility, and build the connections you’ll need later."
I wish you terrific and tremendous success!